Absence and resumption policy

The happiness of our students is important to us and we do everything in our power to accommodate their unforeseen circumstances by offering different course resumption time slots.

However, in order to ensure respect for other students as well as the entire Atelier Espace Fabrik team , it is essential to follow the policy on absences and return to classes:

  • If you must be absent from a class, it is mandatory to notify us by email at info@espacefabrik.com at least six hours in advance .

  • Contact info@espacefabrik.com to receive your course resumption code. You can then reserve your course resumption time slot online by visiting the A la carte courses page.

  • If you cannot attend your return, it is your responsibility to cancel it yourself, via the confirmation email previously received, otherwise your return will be canceled and cannot be resumed.

  • If no date is available, please contact us by email at info@espacefabrik.com

  • During the same session, you can only postpone one course .

  • You have a grace period of 6 weeks following your absence to resume your course. If you have not made an appointment within this period, your resumption will be canceled.

  • Missed classes are not refundable.

  • You cannot retake a course in place of another student who has missed one of their courses.

  • If you are experiencing a particular situation, do not hesitate to contact us for an agreement at info@espacefabrik.com

  • If you cancel your registration before the session begins, you will be given a full refund.

  • If you cancel after the session has started, you will receive a refund of 90% of the amount paid, less fees for courses already taken.

L'Atelier Espace Fabrik cannot be held responsible if a student is unable to attend their course or if the retakes offered do not suit their schedule.